Frequently Asked Questions (FAQ)

This page answers frequently asked questions about the prints offered on this site.
If your question is not listed, please feel free to contact us using the contact button at the top of the website.

What does Vintage by Barbara / Buy-Chromos.com sell?

We specialise in vintage and antique collectables, with a particular focus on Liebig trade cards, historic advertising and collectable cards, porcelain cards, antique lithographs and vintage postcards.

Our collection consists of original collectable items and is regularly updated.

Are the items original?

Yes. The items offered are original vintage or antique collectables. They are not modern reproductions unless this is explicitly stated in the item description.

Are the items used?

Yes. Our items are vintage or antique and therefore usually have a long history. Minor signs of use and age are normal and are part of the character of these collectables.

Do the photographs show the actual item?

Where possible, the photographs show the actual item or set being offered. With vintage and antique collectables, condition, discolouration and other signs of age may vary.

If you have any questions about the condition of an item before purchasing, please contact us.

How are prices determined?

The price of a collectable is determined by several factors, including rarity, condition, completeness, edition and the current collectors' market.

For Liebig sets, we also take factors such as the series, language, edition and condition into account.

Liebig trade cards

What do Sanguinetti numbers such as S910 mean?

The S-numbers refer to the Sanguinetti catalogue, an internationally used reference for identifying and cataloguing Liebig series.

A number such as S910 makes it easier for collectors to identify and find a particular series.

Are the Liebig sets complete?

When an item is offered as a complete set, it contains all the cards belonging to that series. A Liebig series usually consists of six cards, although exceptions exist.

Can I buy individual Liebig cards?

At present, we mainly offer complete Liebig sets. Individual cards are generally not available because our current priority is to add our available complete sets to the online shop.

If you are looking for a specific card, please feel free to send us an email. We will see if we can help.

Can you help identify an unknown Liebig card or series?

In some cases, we can help determine which series a Liebig card belongs to. Please send us an email with clear photographs of both the front and back.

We cannot guarantee that every card can be identified or that such requests can be dealt with immediately.

Buying collections

Do you buy Liebig sets or other collections?

We are currently not buying sets or collections. Our focus is on cataloguing and offering our existing collection online.

Ordering and payment

Which payment methods do you accept?

The available payment methods are displayed during checkout. You can select one of the payment methods offered there.

Is payment secure?

Yes. Payments through our online shop are processed using the secure payment methods offered at checkout. We do not store your payment card details ourselves.

Shipping

Do you ship worldwide?

Yes. We ship orders worldwide.

How are shipping costs calculated?

For orders where shipping costs can be calculated automatically, they will be displayed during checkout.

If shipping costs cannot be calculated automatically, you can select “Calculate my shipping costs and send me my invoice” during checkout.

We will then calculate the shipping costs based on the destination, size and total weight of your order. You will subsequently receive an invoice with the correct shipping costs.

Can several items be shipped together?

Yes. Multiple items can be combined in one order. Shipping costs are calculated for the complete shipment, taking the destination, dimensions and total weight into account.

Are import duties and taxes included?

Any import duties, taxes or other charges imposed in the destination country are not included in our shipping costs.

How quickly will my order be shipped?

Orders are carefully packed and dispatched as soon as possible after payment has been received.

Delivery times depend on the destination and carrier. During busy periods, delivery may take longer.

Returns

Can I return an item?

Yes. You have the right to contact us within 14 days of receiving your order to discuss a return or refund.

How do returns work?

Please contact us by email. We will explain how to return the item.

Any other questions?

Can't find the answer to your question? Please feel free to contact us. We will be happy to help whenever possible.